Cloud Support Agent

Location: Fishers, IN
Date Posted: 07-18-2017
Netfor is Hiring.
 
Netfor is a young, dynamic and growing business looking for sharp support rock stars to join our cloud support team. This team supports companies of all sizes leveraging the AWS platform. Only apply if you have a can-do attitude, if your friends would describe you as “helpful” and if you have a habit of getting to work five minutes early.
 
What else we’re looking for:
  • A team player who knows how to hustle
  • Someone who takes pride of ownership in their work and life
  • A person who loves to deliver support over the phone, chat and/or email
  • Someone willing and able to evolve with the needs of the team, meaning, diving into learning something new when asked
  • Someone comfortable working among change and growth in a fast-paced environment
  • Someone who loves to feel like they’re solving problems and accomplishing mini goals at the end of the day
 
Skills that play well in this role:
  • Cloud computing experience: (AWS, Google, Azure)
  • Experience with Programming languages
  • Strong Technical foundation in Windows and Linux (Ubuntu, RedHat)
  • Resourcefulness and Troubleshooting skills
  • Customer service skills
  • Ability to work unsupervised
  • Excellent critical thinking skills
  • High level of written and oral skills
  • Positive attitude
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